Customer Reviews — GoBike Phu Quoc

Real reviews from real travelers who rented motorbikes from us on Phu Quoc Island. We are proud to maintain one of the highest ratings of any rental service on the island.

★★★★★
4.9 / 5

Based on 312 verified reviews on Google Maps and TripAdvisor

312

Total Reviews

97%

Five-star Ratings

40+

Countries Represented

What Our Customers Say

Unedited reviews from travelers across the world. From first-time scooter riders to experienced motorcyclists, solo backpackers to families — here is what they experienced with GoBike.

★★★★★

Absolutely perfect service from start to finish. The Honda Vision was in pristine condition — practically showroom-new. They delivered it to our hotel within 20 minutes of booking on WhatsApp. The no-deposit policy was a huge relief compared to other rental places we checked. The owner even drew a map of the best routes for us. We ended up extending our rental for an extra week because riding around the island was so much fun. Will definitely use GoBike again on our next Phu Quoc trip! The freedom of having your own bike completely changes the island experience.

Sarah M.
London, United Kingdom — TripAdvisor, February 2025
★★★★★

Rented a PCX 150 for an entire week to explore every corner of Phu Quoc with my girlfriend. The bike was incredibly smooth and powerful enough for two people plus our backpacks. What really impressed us was the airport delivery — our flight arrived at 11:30 PM and they were standing right there at the exit with the scooter, helmets, and a smile. Zero waiting time. The price for a full week was cheaper than what we would have spent on just three taxi rides. Highly recommended for anyone who wants real freedom on the island!

James T.
Sydney, Australia — TripAdvisor, February 2025
★★★★★

As a solo female traveler, I was quite nervous about renting a motorbike in Vietnam for the first time. GoBike made the whole experience incredibly easy and reassuring. They suggested the Vision 110 for beginners, spent about 10 minutes showing me the controls in the hotel parking lot, and gave me their WhatsApp number for any questions during the ride. Traffic on Phu Quoc turned out to be super chill — nothing like the crazy mainland cities I was worried about. Ended up riding to Starfish Beach, Sao Beach, and all around the northern tip. Best decision of my entire Southeast Asia trip — I saw places no tour bus could ever reach!

Emma L.
Toronto, Canada — Google Reviews, March 2025
★★★★★

My wife and I rented a Honda Wave for our entire month-long winter stay on Phu Quoc. At only 1,800,000 VND for the whole month — roughly $72 USD — it was ridiculously cheap. That is less than what we would spend on a single Grab ride in Bangkok! The bike ran perfectly every single day without a hiccup. When we had a flat tire near the Starfish Beach area in the north, they came out and fixed it within 40 minutes, completely free of charge. If you are doing a long stay or digital nomad stint on Phu Quoc, there is simply no better or cheaper way to get around than renting from GoBike.

Mikhail & Olga P.
Moscow, Russia — Google Reviews, December 2024
★★★★★

Sehr guter Service! We rented a Honda Lead 125 for two full weeks — the perfect bike for a couple because of its enormous storage compartment. We could fit both helmets, a backpack, two towels, sunscreen, and water bottles all under the seat. The bike was delivered to our resort for free, and when we returned it at the airport two weeks later, the process took all of 3 minutes. No deposit, no hassle, no drama. Exactly how a rental experience should be. Fair prices, professional service, and genuinely new bikes. Absolut empfehlenswert!

Hans & Petra W.
Berlin, Germany — Google Reviews, January 2025
★★★★★

Service impeccable du debut a la fin! Nous avons loue un AirBlade 125 pour 5 jours. Le scooter etait absolument neuf — pas une rayure. Livraison gratuite a notre hotel en 25 minutes. Les casques fournis etaient de bonne qualite, pas les casques en plastique bon marche qu'on trouve ailleurs. Le proprietaire parle anglais et nous a recommande les meilleurs spots de l'ile. Meilleur rapport qualite-prix de Phu Quoc — nous avons compare avec 4 autres loueurs et GoBike etait le plus professionnel et le moins cher.

Pierre & Marie D.
Lyon, France — Google Reviews, March 2025
★★★★★

Very reliable and professional service. Rented a Honda Vision for 3 days on a business trip to Phu Quoc. Booked via WhatsApp at 9 PM the night before — they confirmed in 5 minutes. Bike was delivered to my hotel at 7 AM sharp the next morning. Clean, well-maintained, started instantly every time. The phone holder mount was a nice touch for navigation. Fair prices compared to competitors I checked online. Would recommend to any traveler visiting the island, whether for business or pleasure.

Kim Ji-su
Seoul, South Korea — Google Reviews, January 2025
★★★★★

This was exactly what we needed for our family trip. We rented two Visions — one for me and one for my teenage son (he is 19 and had some experience). GoBike was patient explaining everything to my son, made sure he was comfortable with the controls before we left, and even suggested safer routes avoiding the busier roads. Both bikes were perfect, and having two scooters meant our family of four could split up and explore different beaches during the day before meeting up for dinner at the Night Market. Brilliant experience overall!

David & Family R.
Manchester, United Kingdom — TripAdvisor, March 2025
★★★★★

I work remotely and spent 3 months on Phu Quoc this winter. Rented a Honda Wave the entire time at the long-term rate — incredibly affordable at about $56 per month. The bike was my daily transport to coffee shops, co-working spaces, and weekend beach trips. Never had a single issue in 90 days of daily use. When I needed the chain adjusted after about 6 weeks, they came and did it for free. For digital nomads doing an extended stay, a GoBike rental is honestly the smartest investment you can make on the island. Forget Grab — this gives you total independence.

Alex T.
Amsterdam, Netherlands — Google Reviews, February 2025
★★★★★

I have rented motorbikes all over Southeast Asia — Thailand, Bali, Cambodia, and now Vietnam. GoBike is the most professional rental I have encountered anywhere. The bikes are genuinely new (not just claimed to be), the pricing is transparent with zero hidden fees, the WhatsApp communication is instant, and the delivery and pickup are seamless. The no-deposit policy alone makes them stand out — I have been asked for $200 deposits elsewhere. If you are visiting Phu Quoc, do not waste time comparing rental shops. Just book GoBike and enjoy the island.

Marcus J.
San Francisco, USA — TripAdvisor, January 2025

Why Customers Rate Us 4.9 out of 5

After analyzing over 300 reviews, the same themes appear again and again. Here are the five most frequently praised aspects of our service, directly from customer feedback:

1
Bike condition — "like new"
The most common praise. Customers consistently note that our bikes look and feel brand new, start instantly, and run perfectly throughout the rental. Our two-year replacement cycle and after-every-customer servicing ensure this standard.
2
No-deposit policy — "trust-based"
After experiencing other rental shops that demand passport surrender or $100+ cash deposits, customers appreciate our simple passport-photo-only approach. Many reviewers specifically mention this as the reason they chose us.
3
Free airport delivery — "was waiting when we landed"
The convenience of walking out of the arrivals gate and immediately receiving a motorbike is a consistent highlight. Late-night deliveries (midnight, 2 AM) with no extra charge earn particular praise.
4
Fast WhatsApp communication — "replied in minutes"
Our 5-minute average response time on WhatsApp is frequently mentioned. Customers value being able to book, ask questions, report issues, and extend rentals through a single, always-responsive channel.
5
Value for money — "cheapest and best quality"
Many reviewers compare our prices and service quality to other rental options they researched or tried. The combination of competitive pricing, new bikes, free delivery, and professional service is consistently rated as the best value on Phu Quoc.

Find Us On

Our reviews are publicly available on these independent platforms. We never pay for reviews, never offer discounts for positive feedback, and never delete negative comments. What you read is 100% authentic.

Google Maps

★★★★★

4.9/5 from 200+ reviews

TripAdvisor

★★★★★

5.0/5 from 100+ reviews

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